SUPPORT
Support The Micronet support team is here to assist you with any questions or issues you may have. You can use our support help desk portal to:
- Create new support tickets
- Check on the status of existing tickets, and update those with additional information
- Gain visibility into all open cases for your organization.
- Monitor and manage correspondence from a single portal
Accessing the support help desk portal is simple. Just visit: https://support.micronet-inc.com. For more information on how to access the portal and submit tickets, click here. Micronet’s support team is also available by email: Support@micronet-inc.com. Please feel free to reach out to us. For the Micronet Product Warranty policy and RMA (Return Merchandise Authorization) procedure, please see the “Warranty” and “RMA” tabs on this page.
Warranty Please review Micronet’s full warranty policy: Micronet Warranty Policy
Storage Please follow Micronet’s storage instructions: Micronet-Storage-Instructions
RMA Before requesting an RMA, please carefully review the instructions at: Micronet Service & RMA Procedure. When requesting an RMA, please complete the online form below. Alternatively, download the RMA Excel spreadsheet by clicking the “Download RMA Form” button, and then return the completed form in Excel format via email to: RMA@micronet-inc.com
